More Customers without the chaos

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Meeting the needs of large restaurant groups and franchise organizations through:

Innovation

Cutting-edge technology evolving to meet the challenges of a digital world

Integration

Existing systems can be easily connected for maximum power and insight

Partnership

Onsite rollout, on-call support, and ongoing product development feedback

Nowait Guest + Yelp

Reach 90 million guests on the largest restaurant discovery network on the planet

  • Drive new traffic by engaging guests as they’re making dining decisions
  • Provide a on-demand mobile dining experience that guests prefer
  • Build repeat business through enhanced hospitality
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FOH Management Solution

From your waitlist and reservations to table status and server rotations, our host product streamlines your entire front of house
  • Delight guests with enhanced hospitality
  • Improve seating efficiency, quote accuracy and waitlist conversion
  • Lift sales with maximum throughput

Streamlined Implementation

No legacy systems to replace, no complicated systems for staff to learn and all the support you need to get started

  • iOS based products allow for simplified setup and easy staff adoption
  • WiFi consultation, hardware setup, and deployment is available from our team of experts
  • Onsite rollout with experienced enterprise success managers ensures success

POS Integration

As a certified NCR Technology Partner, Nowait improves operations by unifying FOH systems

  • Improve seating efficiency with automatic table status updates
  • Gain visibility into the guest experience on a granular level
  • Make educated decisions about operational improvements
Have other integration needs? Let us know.

Nowait API

Guests view wait times, get in line and check their status all from YOUR consumer app
  • Deliver the convenience of Nowait technology within your branded experience
  • Drive more traffic to your consumer app
  • Create more opportunities for guests to engage with your restaurant and build loyalty

Private Verified Guest Feedback

Nowait Guest App users rate their experience following each meal
  • Review private verified feedback
  • Gain insight into individual guest experiences
  • Improve staff coaching

Enterprise Level Analytics

Data packaged to reflect your individual KPIs
  • Customized reporting dashboards for complete oversight
  • Access to individual location data for performance comparison
  • Dedicated success managers ensure operators meet goals

Ongoing Support

Support and Success services that are second to none
  • Regular web trainings are available to ensure new staff members are up to speed
  • Experienced on-call support available to answer questions
  • Regular check-ins with success managers capture feedback for product improvement

Vendor of the Year

We listen to and deliver on your feedback, believing partnership with our clients is mutually beneficial.

 
  • Diversified Restaurant Holdings (Buffalo Wild Wings and Bagger Dave’s) 2014 Vendor Partner of the Year
  • Hielan Group (Chili’s franchise partner) 2015 Vendor of the Year

How Nowait Works For You

New systems need to benefit every corner of your organization

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Operations

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Operations

  • Easy implementation
  • Increased efficiency and throughput
  • Unprecedented insight
  • Improved coaching

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Marketing

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Marketing

  • Largest casual dining network
  • Brand differentiation through innovative guest offerings
  • Increased engagement within your consumer app

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IT

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IT

  • Secure and reliable systems
  • Integration with your existing technology
  • Dedicated support

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Guest Engagement

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Guest Engagement

  • Enhanced hospitality
  • New opportunities for engagement
  • Private verified guest feedback
  • Improved relationship with guests

“The way Nowait listens and cares for our success — that’s unheard of and a model for all partners.”

 

 

Michael Ansley
CEO, DIVERSIFIED RESTAURANT HOLDINGS

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