At Your Service

who we are

While we are a technology company, at our core we are a hospitality business. We are dedicated to ensuring that every user, restaurant or consumer, achieves success with our products and are determined to improve the way businesses run and people live their lives.

Nowait began as a simple solution to a major pain point. While waiting 45 minutes for brunch one morning, our founder Robb Myer had an ah-ha moment. He realized that if you gave guests more control over how and where they waited for service, you would also help restaurants run more efficiently.

What began as a text message waitlist system is now a complete restaurant management solution driving incremental sales for thousands of restaurants and a powerful consumer tool saving millions of users the most precious asset of their life, their time. A mutually beneficial network connecting guests and restaurants and disrupting the way the world dines out.

Hosting 101

Hospitality runs deep at Nowait. Our company is comprised of many former hosts, servers, operators and chefs. In addition, everyone at Nowait, from the interns to the investors, must take their turn behind the host stand. We each train at both independent locations and national chains in order to experience how different types of customers operate. From development and design to sales and marketing, our teams are more effective at addressing customer needs because we’ve literally spent time in their shoes.

This policy was formalized in 2013 after the founders suggested our newly appointed CEO work a couple of hosting shifts at one of our restaurant-chain partners. Here he witnessed first-hand the friction our company was working to solve. Read more about his game changing experience here.

Executive Team

Ware Sykes

Chief Executive Officer

Dean Thompson

Chief Technology Officer

John McCarthy

Acting Chief Financial Officer

Adam Gerson

Vice President of Operations

Harry Karatassos

Vice President of Engineering

Board of Directors

Robb Myer

Sean Ammirati

Chris Olsen

Ware Sykes

Advisors

Lisa Hagendorf

Senior Strategist, PR & Communications

Investors

Birchmere Ventures logo

Since 1996, Birchmere Ventures has partnered with entrepreneurs to help build high-growth technology companies. The firm with offices in Pittsburgh and San Francisco has over $250 million under management and is proud to have funded innovative companies that make a positive impact while also delivering strong returns for our investors. Birchmere’s companies have achieved a cumulative market valuation of $14 billion.

 

Drive Capital is a venture capital firm that invests in world changing companies located in the Midwest. The firm’s initial $250 million fund was founded in 2013 by partners from Silicon Valley who saw that the Midwest offers founders the best raw ingredients to build products customers demand. Talented people, innovative University research, and proximity to Fortune 500 companies abound in the Midwest, which Drive Capital believes will fuel a next generation of technology companies.

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Guest

Restaurant